Business etiquette courses
All courses are customized according to the client’s needs, intended outcomes, and goals. Examples are shared below.
Essential Business Etiquette Skills
Ensure that your team learns essential skills in the area of business etiquette intelligence so that your organization promotes a highly professional image.
Professional presence
Understanding expected dress codes and standards of personal presentation is an important part of making a positive first impression, whether you are greeting a new client, participating in a job interview, or representing your organization at an official event.
Videoconferencing etiquette and best practices
Videoconferencing will continue to be a regular part of business interaction for the future. Prepare your environment for a professional and distraction-free experience for you and those you are meeting with, and demonstrate your professional presence in a virtual environment
using protocol to build partnerships
Protocol is not just for diplomats or military service members. Key elements of protocol are necessary for managing meetings, signing ceremonies, events, and other activities in a variety of industries, particularly when engaging with partners from different cultures. Equip your team with the knowledge to manage interactions and build relationships successfully.
Managing virtual events and c-suite meetings
Meetings between executive leaders of multiple organizations. Signing ceremonies and partnership agreements. Panel discussions among industry experts. These are just a few of the activities and events that are increasingly common in the virtual world. Learn best practices for how to prepare your principal, ensure that your event is professional, and avoid “meeting bombing” and other virtual headaches that detract from your goals.
communicating across cultures
Culture is about much more than where we were born or where we live; it is a complex pattern of values, beliefs, and assumptions that influence how we behave and communicate with others. Learn about key dimensions of culture that affect our work relationships and how to bridge gaps to build trust and achieve goals together.
All information above, including proposed program content, is considered proprietary information of Catherine M. Wilson and Wilson Protocol & Etiquette Consulting (WPEC). The terms are presented for the purpose of determining if you wish to hire Catherine M. Wilson and WPEC to plan and present the described seminars. Accordingly, no portion of the proprietary terms may be disclosed in any manner or used in part or in whole by Client, or any other person or business. Materials developed for or used in the programs are copyrighted and may not be copied, used, distributed, publicly displayed, or used to develop similar materials without written permission.