Communicating Across Cultures

Below is an example of a course on intercultural communication developed for graduate students in a university. All programs by WPEC are customized for the needs of the Client.

Our culture informs all aspects of how we interact with others and how they see us, particularly in the workplace.

Building knowledge about what makes up culture — not just the observable behaviors, but also the underlying values and assumptions — equips us to communicate with and work with others who have different cultural profiles.

Learn about key dimensions of culture and how they may be observed in classroom or business situations, as well as how to bridge the gap between your own style and the styles of others to build positive relationships.

  • What is Culture?

    • Definition of culture

    • Review of how the visible and invisible components of culture affect our ability to communicate and work well with others

  • Key Dimensions of Culture

    • Discussion of the dimensions

    • How to observe and respond to others’ expressions of these dimensions

  • Cultural Profiles

    • What is a cultural profile?

    • How does generalization differ from stereotyping, and how do we use general information?

  • Style Switching

All information above, including proposed program content, is considered proprietary information of Catherine M. Wilson and Wilson Protocol & Etiquette Consulting (WPEC). The terms are presented for the purpose of determining if you wish to hire Catherine M. Wilson and WPEC to plan and present the described seminars. Accordingly, no portion of the proprietary terms may be disclosed in any manner or used in part or in whole by Client, or any other person or business. Materials developed for or used in the programs are copyrighted and may not be copied, used, distributed, publicly displayed, or used to develop similar materials without written permission.