Protocol training and management

All courses and services are customized according to the client’s needs, intended outcomes, and goals. Examples are shared below.

Using Protocol to achieve results

Protocol is not just for diplomats or military service members. Key elements of protocol are necessary for managing meetings, signing ceremonies, events, and other activities in a variety of industries, particularly when engaging with partners from different cultures. Hosting visitors from different countries or industries requires an understanding of how to plan and manage interactions to build relationships successfully.

Globe on a desk, with the continents of Africa and Europe in view

Managing Official Visits

Planning and managing an official visit to your organization requires knowledge of principles of seating, logistics, orders of precedence, and more. Gain an understanding of how to develop a schedule, gather background research, arrange meeting locations and setups, and manage visitor logistics. Training on the preparation and presentation of internal and external briefings is also available.

Formal meeting room with two tiers of seating

Protocol Essentials: order of precedence

Order of precedence is a necessary concept to understand in planning meetings, arranging seating, establishing the order of speaking in a program, making introductions, and many other business related activities. Learn about what order of precedence is, how it is established for various organizations, and how the information is used so that your organization shines on the global stage.

Flat stones are stacked in order from larges to smallest on a beach

protocol essentials: seating

Pre-planned seating is an essential element of event and meeting management, including both personal and professional activities. Learn about order of precedence, the basics of assigning seating, how to arrange seating in meeting and conference spaces to promote engagement, and the considerations that should inform seating arrangements that will promote the goals of your event.

Tables and chairs, with plates at the setting, arranged at an outdoor venue around a fountain

Protocol Essentials: Proper Use of flags

It can be important to use flags in a ceremony or meeting at your organization. Doing so requires that you and your team know the rules and regulations of flag protocol, including the types of flags, order of precedence among flags, correct ways to display flags in various circumstances, and the do’s and don’ts of flag usage.

National flags flying on poles against a blue sky

protocol Essentials: Official Gifts

Giving gifts is an important part of many cultures, and represents your organization to a potential partner or colleague. Every detail from the number of items to the color of the wrapping carries either a good or bad significance depending on the culture that you are dealing with. Understanding the nuances of giving gifts in business and social situations to those from around the world will ensure that you create connections and memories that last.

Gifts wrapped in red and black paper and ribbons

protocol Management and consulting

We can provide advice, consulting, and management of your event or delegation visit. Contact us to discuss the event and how we can assist you.

Group of five people walking and talking on the way to a press conference

protocol essentials: Forms of address

Addressing someone correctly, whether in writing or spoken format, is of the utmost importance in demonstrating respect for them as an individual and for their position. Gain knowledge about titles and honorifics, how they are used differently in written communications and when speaking with or about the person. Learn how to introduce individuals to each other correctly, how precedence impacts forms of address, and more.

Four people meeting one another and shaking hands

All information above, including proposed program content, is considered proprietary information of Catherine M. Wilson and Wilson Protocol & Etiquette Consulting (WPEC). The terms are presented for the purpose of determining if you wish to hire Catherine M. Wilson and WPEC to plan and present the described seminars. Accordingly, no portion of the proprietary terms may be disclosed in any manner or used in part or in whole by Client, or any other person or business. Materials developed for or used in the programs are copyrighted and may not be copied, used, distributed, publicly displayed, or used to develop similar materials without written permission.